# Crash in Missions

**URL:** <https://forums.fatsharkgames.com/t/crash-in-missions/97343>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [July 20, 2024, 8:08am UTC](https://forums.fatsharkgames.com/t/crash-in-missions/97343 "2024-07-20T08:08:33Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![DarkoHD](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@DarkoHD](https://forums.fatsharkgames.com/u/DarkoHD)\
**Post date:** [July 20, 2024, 8:08am UTC](https://forums.fatsharkgames.com/t/crash-in-missions/97343/1 "2024-07-20T08:08:33Z")

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### Issue Type (Required):

Crash - During Play

### Issue Description (Required):

Hello, I reinstalled Darktide a few days ago, and since then, every time I’m in a mission, I experience a crash. The time between the mission start and the crash varies. Occasionally, the game also crashes in the Player Hub or during video sequences.

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

Steam (PC)

### [PC] Crash Report (Optional):

## GUID: f9ec2b2e-b3c0-4e97-a6e7-3ae91af3be7e Log File: Info Type:

* * *

### [PC] Upload Console Log & darktide\_launcher.log (Optional):

[console-2024-07-20-07.28.02-f9ec2b2e-b3c0-4e97-a6e7-3ae91af3be7e.log](https://forums.fatsharkgames.com/uploads/short-url/7uvhZ2EblMYByUVT02YmR9ZP845.log) (185 KB)  
[darktide\_launcher.log](https://forums.fatsharkgames.com/uploads/short-url/jYGdc17YH4RuWW5Qdhqg9MrGK1V.log) (32.4 KB)

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<div class="post-metadata">

**Author:** ![DarkoHD](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@DarkoHD](https://forums.fatsharkgames.com/u/DarkoHD)\
**Post date:** [July 20, 2024, 6:29pm UTC](https://forums.fatsharkgames.com/t/crash-in-missions/97343/2 "2024-07-20T18:29:55Z")

</div>

## GUID: b2a1744d-96b3-4676-8882-460e216fab7c Log File: Info Type:

* * *

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<div class="post-metadata">

**Author:** ![FatsharkAlan](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkalan/32/35938_2.png) [@FatsharkAlan](https://forums.fatsharkgames.com/u/FatsharkAlan)\
**Post date:** [July 21, 2024, 3:37pm UTC](https://forums.fatsharkgames.com/t/crash-in-missions/97343/3 "2024-07-21T15:37:32Z")

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Hi DarkoHD.

Thank you for reaching out to us.

Looking at your crash reports, the following errors `DXGI_ERROR_DEVICE_REMOVED` and `DXGI_ERROR_DEVICE_HUNG` indicate a GPU-related issue.

I’d recommend running through solutions in this article:  
[How to Resolve GPU Crashes in Darktide](https://support.fatshark.se/hc/en-us/articles/7709667528349--PC-How-to-Resolve-GPU-Crashes-in-Darktide)

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<div class="post-metadata">

**Author:** ![DarkoHD](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@DarkoHD](https://forums.fatsharkgames.com/u/DarkoHD)\
**Post date:** [July 21, 2024, 8:02pm UTC](https://forums.fatsharkgames.com/t/crash-in-missions/97343/4 "2024-07-21T20:02:13Z")

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Hey Alan, thanks for the quick response. I followed the instructions in the article exactly. The game crashed again in the middle of the mission. I also reset the PC to factory settings from yesterday to today and reinstalled everything.

## GUID: f7e1b6eb-69fc-4236-8ec2-2e8966ac86f5 Log File: Info Type:

* * *

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<div class="post-metadata">

**Author:** ![DarkoHD](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@DarkoHD](https://forums.fatsharkgames.com/u/DarkoHD)\
**Post date:** [July 21, 2024, 8:02pm UTC](https://forums.fatsharkgames.com/t/crash-in-missions/97343/5 "2024-07-21T20:02:29Z")

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[console-2024-07-21-19.45.12-f7e1b6eb-69fc-4236-8ec2-2e8966ac86f5.log](https://forums.fatsharkgames.com/uploads/short-url/ggoyolQ4PlCTScG9kelqK6lZwg5.log) (158.1 KB)

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<div class="post-metadata">

**Author:** ![FatsharkAlan](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkalan/32/35938_2.png) [@FatsharkAlan](https://forums.fatsharkgames.com/u/FatsharkAlan)\
**Post date:** [July 26, 2024, 3:21pm UTC](https://forums.fatsharkgames.com/t/crash-in-missions/97343/6 "2024-07-26T15:21:48Z")

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Hey Darko, apologies for the late response.

I’m sorry to hear those solutions were unsuccessful for you. Unfortunately, the same GPU-related crash is being produced, and the article above contains all of our known solutions at this time. I understand this is particularly inconvenient, so I’m happy to assist with a refund if you would prefer to take that option.