Hi @Rusty_Heart,
The crash was introduced with the 4.9.1 Hotfix. This is being rolled back - so the store should work correctly again shortly!
As for the cosmetic, I can see you acquired the Bryngormkap hat, but I can’t see Zulunbakiaz Nairikkit unlocked for your account. If you believe this is incorrect, can you please provide a screenshot of the Zulunbakiaz Nairikkit showing as purchased from Lohner’s store?
Thanks!