# Constantly "lost contact with host"

**URL:** <https://forums.fatsharkgames.com/t/constantly-lost-contact-with-host/72858>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [January 10, 2023, 2:51am UTC](https://forums.fatsharkgames.com/t/constantly-lost-contact-with-host/72858 "2023-01-10T02:51:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Fitonelli](https://avatars.discourse-cdn.com/v4/letter/f/898d66/32.png) [@Fitonelli](https://forums.fatsharkgames.com/u/Fitonelli)\
**Post date:** [January 10, 2023, 2:51am UTC](https://forums.fatsharkgames.com/t/constantly-lost-contact-with-host/72858/1 "2023-01-10T02:51:48Z")

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**Issue Description:**

1 to 5 min into the game i get “lost contact with the Host” about 2 or 3 times, than it kicks me out and tries to reconnect to host until the timer runs out, and I’m back into the tower.

When I’m host, everyone else in the lobby has a really bad connection and keep’s disconnecting.

During the disconnects my ping stays around 40-90 (green at all times)

This issue only occurs with with Vermintide 2, dark tide and every other games works fine.

I currently have ATT Fiber with 300 mbps download and 300 mbps upload.

I tried enabling the ‘Small Network Packets’ option within the ‘Network’ panel  
I switched from Cat5 to wifi  
I set my modem to IP Passthrough “Default Server”  
I tried reinstalling the game on a different drive

**Steps to Reproduce:**

I just join any game, but it does seems that i can play a little longer before disconnects when I play chaos waste lands (sometimes)

**Map Name (If Applicable):**  
Every map

**Platform:**  
Steam

**Player ID:**  
Fitgreen Tea

**Approx. Time of Issue & Timezone:**  
[01/09/2023, 08:00PM Central

**Reproduction Rate:**  
Constant (100%)

**Upload Supporting Evidence:**  
[Screenshots, recordings, links to Twitch VODs, etc.]

**Upload Console Log:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console\_logs
4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
5. Upload here  
[console-2023-01-10-01.58.20-cf2d8776-d435-4d74-96bb-c7b084578550.log](https://forums.fatsharkgames.com/uploads/short-url/kfvyG204cJRjpNsUADBwnUKpXge.log) (1.9 MB)

**Upload user\_settings.config:**

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
4. Locate the user\_settings.config in this directory
5. Upload here  
[user\_settings.config](https://forums.fatsharkgames.com/uploads/short-url/vKIr5IF6nia1Ib1OBjmhXentkwd.config) (7.1 KB)

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [January 10, 2023, 11:51am UTC](https://forums.fatsharkgames.com/t/constantly-lost-contact-with-host/72858/2 "2023-01-10T11:51:00Z")

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Hi @Fitonelli,

Sorry to hear this. I recommend trying our connectivity solutions here:

> **[\[PC\] How to Resolve Connectivity Errors & Latency Issues](https://support.fatshark.se/hc/en-us/articles/360034654113--PC-How-to-Resolve-Connectivity-Errors-Latency-Issues)**
>
> WARNING: Changing the wrong options on a router can lead to losing access to the internet. Be cautious when modifying a router's configuration. Consult the device's manual or documentation before b...

We’re currently monitoring connectivity error reports, and I’ve added your details to the entry in our database to aid with our investigation.

Apologies for the inconvenience.

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\
**Post date:** [January 17, 2023, 11:51am UTC](https://forums.fatsharkgames.com/t/constantly-lost-contact-with-host/72858/3 "2023-01-17T11:51:01Z")

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Closed on January 17, 2023, 11:51am UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.