Constant solid color for 5s then CTD

Warhammer: Vermintide 2 Technical Support
1

Issue Description:
Screen turn into solid color (still hear audio) for 5s then CTD
Happen constantly in 1 - 2 match (playing solo with bot at any map campaign or chaos waste)
Been trying these to no resolve :

  • Clean install GPU drivers
  • Disable Background Applications
  • Steam verify integrity of game files / Reinstall entire game
  • Turn off In-game Voice Chat
  • Disable all mods
  • Change deadlock_timeout = 15 to 60

Also sometimes my setting are restore to default (Mods, Gameplay, Video, Audio etc) but keybinds still work

  • Already check if user config read-only and it was not

Crash Report (If Applicable):
GUID: cf98cb07-61d9-410b-8758-4f99b343a464
Log File:
Info Type:

Error Displayed (If Applicable):

Steps to Reproduce:
Just by playing normal or jumping around in hub

Map Name (If Applicable):

Platform:
Steam

Player ID:
MichaelFly

Approx. Time of Issue & Timezone:
Just starting to happened this week

Reproduction Rate:
Constant (100%)

Upload Supporting Evidence:

Upload Console Log:
console-2023-11-11-03.20.47-cf98cb07-61d9-410b-8758-4f99b343a464.log (957.0 KB)

Upload user_settings.config:
user_settings.config (28.6 KB)

Crash dump files
crash_dump-2023-11-11-03.20.47-cf98cb07-61d9-410b-8758-4f99b343a464.dmp (699.1 KB)

2

Here’s another crash (just log on to game in about 5m still in hub)

GUID: 54520e59-1da1-4211-8003-6ed9308e5bee
Log File:
Info Type:

console-2023-11-11-09.48.39-54520e59-1da1-4211-8003-6ed9308e5bee.log (215.7 KB)
user_settings.config (28.6 KB)
crash_dump-2023-11-11-09.48.39-54520e59-1da1-4211-8003-6ed9308e5bee.dmp (707.2 KB)

3

After switching to DX12 I was able to play for longer (2-3 hours) and seem to be an different type of crash (almost straight to desktop)

GUID: c55a1a2d-9e3f-4b58-918f-13b448f508f5
Log File:
Info Type:

console-2023-11-11-23.20.45-c55a1a2d-9e3f-4b58-918f-13b448f508f5.log (752.5 KB)
user_settings.config (27.7 KB)
crash_dump-2023-11-11-23.20.45-c55a1a2d-9e3f-4b58-918f-13b448f508f5.dmp (701.0 KB)

4

Hi @as12as1222,

Glad to hear you were able to solve the Deadlock type crashes by changing DX version.

Your most recent crash appears to be GPU-related, for which if the crashing persists I recommend trying our GPU crash solutions, here:

5

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