# Constant game crashes while playing **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [January 4, 2024, 8:22pm UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466 "2024-01-04T20:22:05Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Ohmega](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@Ohmega](https://forums.fatsharkgames.com/u/Ohmega)\ **Post date:** [January 4, 2024, 8:22pm UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/1 "2024-01-04T20:22:06Z")
### Issue Type (Required): Crash - During Play ### Issue Description (Required): Hi, I am experiencing regular, as in in ~10min intervals, game crashes. I just had a 33 minutes run and I experienced 3 game crashes in that time. It’s driving me nuts. This has been happening for a while, but I’ve finally reached the tipping point in my frustration. I’ve tried updating all drivers, updating BIOS, underclocking, rolling back to to older drivers and BIOS. I’ve been a wide variety of game graphics settings but I can’t find any fix for this people. My PC was bought specifically because I wanted to play Darktide. My specs are i7-12700k Zotac RTX4090 Aero Extreme 32GB DDR5 I should have zero issues running the game at any settings and the game runs smoothly with litereally everything maxed at 1440p. I’ve uploaded the 3 most recent crash dumps from that 33 min run. I hope I can get some help fixing this. Thanks. I’m ready to provide anything that could be required. ### [PC] Do You Use Mods? (Optional): No, I don’t use mods ### Reproduction Rate (Required): Constant (100%) ### Platform (Required): Steam (PC) ### Player ID (Optional): > **[Steam Community :: Error](https://steamcommunity.com/id/tirahna/)** ### [PC] Upload Console Log & darktide\_launcher.log (Optional): [crash\_dump-2024-01-04-19.44.57-cd0a4e1d-dfa0-48b0-bba1-2e247cf9d7de.dmp](https://forums.fatsharkgames.com/uploads/short-url/seZ4WHrm2olphMoWtqISIELtQ9I.dmp) (1.49 MB) [crash\_dump-2024-01-04-19.41.24-6f6ab9f8-1ced-42b8-9e2c-cbf4dfb35ef0.dmp](https://forums.fatsharkgames.com/uploads/short-url/9TEtP6voR4X01RqLCI6nblhoeQq.dmp) (1.47 MB) [crash\_dump-2024-01-04-19.28.56-92169b59-d261-4fa5-b278-26c2bb8ef239.dmp](https://forums.fatsharkgames.com/uploads/short-url/ygZHvoM2p3VMZrh8EPJ5TyBLTFG.dmp) (1.45 MB) [console-2024-01-04-19.41.24-6f6ab9f8-1ced-42b8-9e2c-cbf4dfb35ef0.log](https://forums.fatsharkgames.com/uploads/short-url/n7v0urG3epY6eDUzIEloResBfSJ.log) (75.5 KB) [console-2024-01-04-19.57.27-2c178025-ed02-4e9a-9b66-e5c7533881ec.log](https://forums.fatsharkgames.com/uploads/short-url/hZBjV9bEfcsQaaakroEdJknoNvE.log) (251 KB) [console-2024-01-04-19.28.56-92169b59-d261-4fa5-b278-26c2bb8ef239.log](https://forums.fatsharkgames.com/uploads/short-url/5Px5CgUZwHE6ejvQiNvDtWCVhYf.log) (144 KB) [console-2024-01-04-19.44.57-cd0a4e1d-dfa0-48b0-bba1-2e247cf9d7de.log](https://forums.fatsharkgames.com/uploads/short-url/lMZY59P5dfPkZQHrmUsNsldYed7.log) (85 KB) ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [January 5, 2024, 1:46pm UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/2 "2024-01-05T13:46:04Z")
Something is not quite right with the driver, which I can see from this line here: `:\dvs\p4\build\sw\rel\gpu_drv\r545\r545_00\drivers\wgf2um\_out\wddm2_amd64_release\nvwgf2umx.pdb}` Try cleanly reinstalling your drivers, as opposed to updating them. Though, perhaps this was done as part of rolling back to an older version? > **[\[PC\] How to Perform a Clean Re-Installation of Your AMD GPU Drivers](https://support.fatshark.se/hc/en-us/articles/360021424673--PC-How-to-Perform-a-Clean-Re-Installation-of-Your-AMD-GPU-Drivers)** > > If you're experiencing GPU-related issues or crashes, we recommend performing a clean re-installation of your GPU drivers. This ensures all previous driver versions have been removed. > > Open the Con... ---
**Author:** ![Ohmega](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@Ohmega](https://forums.fatsharkgames.com/u/Ohmega)\ **Post date:** [January 5, 2024, 7:32pm UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/3 "2024-01-05T19:32:13Z")
That’s odd. I have an NVIDIA card, not AMD. I will try a completely clean install anyway and report back. ---
**Author:** ![bobleman](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@bobleman](https://forums.fatsharkgames.com/u/bobleman)\ **Post date:** [January 6, 2024, 7:37pm UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/4 "2024-01-06T19:37:10Z")
If u use dlss frame generation, try to disable it ---
**Author:** ![Ohmega](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@Ohmega](https://forums.fatsharkgames.com/u/Ohmega)\ **Post date:** [January 6, 2024, 10:29pm UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/6 "2024-01-06T22:29:28Z")
DLSS is activated but I don’t see anything labeled frame generation in the settings ---
**Author:** ![Ohmega](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@Ohmega](https://forums.fatsharkgames.com/u/Ohmega)\ **Post date:** [January 6, 2024, 10:31pm UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/7 "2024-01-06T22:31:54Z")
I did a _clean_ install of the GPU drivers as suggested, but no luck. I don’t know if it’s still the mysterious “AMD” drivers (?) or what it is. I just did another run in Archivum and it produced 6 crashes during the run and another one in the menu when the run ended. I’ve included the crash dumps. I would include all 7 but I can only include 5 it seems. [crash\_dump-2024-01-06-22.17.10-afd08b24-829c-4f27-a12a-1dd4d723c44e.dmp](https://forums.fatsharkgames.com/uploads/short-url/i59psKwx6xF6WmZXpT9nLph4s1X.dmp) (1.2 MB) [crash\_dump-2024-01-06-22.13.57-b46e7a35-4bbd-419c-a78e-0ac54d69b478.dmp](https://forums.fatsharkgames.com/uploads/short-url/7y7emuey3myO0h5n9yAQfCxce2P.dmp) (1.2 MB) [crash\_dump-2024-01-06-22.09.13-14e0ca06-b071-4628-9fdb-6fdb841cba84.dmp](https://forums.fatsharkgames.com/uploads/short-url/tCu2oW31YNpvRDK8eOwVAwum1af.dmp) (1.2 MB) [crash\_dump-2024-01-06-22.07.50-80d48c4b-620d-40d7-aab3-a09e7ac8f143.dmp](https://forums.fatsharkgames.com/uploads/short-url/bEHT8wEgo0Qo0jdraKs7fBqFI1y.dmp) (1.2 MB) [crash\_dump-2024-01-06-21.49.30-798ba505-27b8-40e8-a282-d80f8f081ae5.dmp](https://forums.fatsharkgames.com/uploads/short-url/kbxikXsMmGaRdwfPdMWN2oPhQaR.dmp) (1.3 MB) ---
**Author:** ![bobleman](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@bobleman](https://forums.fatsharkgames.com/u/bobleman)\ **Post date:** [January 7, 2024, 7:44am UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/8 "2024-01-07T07:44:51Z")
Its above row “nvidia reflex row latency” named “frame generation” ---
**Author:** ![Ohmega](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@Ohmega](https://forums.fatsharkgames.com/u/Ohmega)\ **Post date:** [January 9, 2024, 11:45am UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/9 "2024-01-09T11:45:16Z")
It seems I’ve tried any “solution” anyone has ever thought of, or sketched on a pizza box, so it seems there is only a format c: and reinstall left. 😓 ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [January 10, 2024, 1:33pm UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/10 "2024-01-10T13:33:08Z")
> [@Ohmega](#): > > That’s odd. I have an NVIDIA card, not AMD. I will try a completely clean install anyway and report back. That’s my bad, I linked you the wrong article! Could you include your latest console logs (as opposed to crash dumps) please? ---
**Author:** ![Ohmega](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@Ohmega](https://forums.fatsharkgames.com/u/Ohmega)\ **Post date:** [January 11, 2024, 6:21pm UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/11 "2024-01-11T18:21:22Z")
Yep. Here they are. 🙂 [console-2024-01-06-22.26.34-bb8c26b4-8699-4754-80cb-c6cba0f785ae.log](https://forums.fatsharkgames.com/uploads/short-url/iCaxuci9g0yZo9fEOuOc0xuNzqg.log) (53.0 KB) [console-2024-01-06-22.17.10-afd08b24-829c-4f27-a12a-1dd4d723c44e.log](https://forums.fatsharkgames.com/uploads/short-url/gvgaa08EmdJxANcfjcMhn3bU5o.log) (122.7 KB) [console-2024-01-06-22.13.57-b46e7a35-4bbd-419c-a78e-0ac54d69b478.log](https://forums.fatsharkgames.com/uploads/short-url/2OhPDfhaSIM5RfWDup2Jy1vVcrv.log) (81.1 KB) [console-2024-01-06-22.09.13-14e0ca06-b071-4628-9fdb-6fdb841cba84.log](https://forums.fatsharkgames.com/uploads/short-url/ipsLasZSaOAQ9FzZTcSUFDDVcu9.log) (74.0 KB) [console-2024-01-06-22.07.50-80d48c4b-620d-40d7-aab3-a09e7ac8f143.log](https://forums.fatsharkgames.com/uploads/short-url/lZMVf2QcQGLsq5PzXd0Z2abIkWC.log) (61.6 KB) ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [January 12, 2024, 10:43am UTC](https://forums.fatsharkgames.com/t/constant-game-crashes-while-playing/90466/12 "2024-01-12T10:43:00Z")
I can see the crash data is referencing the Visual C++ Redistributables now. Try this: 1. Uninstall the Visual C++ 2019 Redistributables 2. Reinstall the Visual C++ 2015, 2017, 2019, and 2022 Redistributables: [Latest supported Visual C++ Redistributable downloads | Microsoft Learn](https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022) - You may be prompted with an option to repair, as opposed to install. In which case, you may proceed with the option to repair