Constant connection errors

Warhammer 40,000: Darktide Technical Support
1

Issue Type (Required):

Error - 2014

Issue Description (Required):

i have been getting error 2013, 2014, 3013 and 3014 in almost every match now, usually at the end of it and cant rejoin. no idea whats causing this but i can play vermintide 2, space marine 2 and helldiver 2 without any issues

Reproduction Rate (Required):

Constant (100%)

Platform (Required):

PC - Steam

2

Sorry to hear this @plxd

If you haven’t already done so, please try running through our connectivity solutions here:
https://support.fatshark.se/hc/en-us/articles/15604389552157-How-to-Resolve-Connectivity-Errors-Latency-Issues-in-Darktide-Backend-Error-Error-Code-2001-2014-3013-More

3

i am sorry for late reply but i have tried troubleshooting myself and it didnt help at all, thats why i came here to ask for help

currently i cant even join any quick plays because its insant error 3013

4

Sorry to hear that. Are you able to try switching to a mobile data connection temporarily and see if the error persists? This can help to determine if the issue is network/ISP-related.

5

i have tried mobile data and it didnt help

6

@plxd sorry to hear that mobile data didn’t help. Could you please provide console logs from a session that you encounter Error Code: 3013 so that I can share this with our backend developers to dig a little deeper?

Thanks in advance!