# Connection Timeout PC Windows

**URL:** <https://forums.fatsharkgames.com/t/connection-timeout-pc-windows/39584>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [June 1, 2020, 5:44pm UTC](https://forums.fatsharkgames.com/t/connection-timeout-pc-windows/39584 "2020-06-01T17:44:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Konnus](https://avatars.discourse-cdn.com/v4/letter/k/47e85d/32.png) [@Konnus](https://forums.fatsharkgames.com/u/Konnus)\
**Post date:** [June 1, 2020, 5:44pm UTC](https://forums.fatsharkgames.com/t/connection-timeout-pc-windows/39584/1 "2020-06-01T17:44:43Z")

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Hello Friendly Forum People

I have an issue, i cant join friends games nor can they join me. It says CONNECTION TIMEOUT after it presumably times out. If i quickplay eventually it does find a game after a while of searching and if i tether it to a mobile device i can join their games no issue. UPnP is enabled on my EE smart router. I have tried a number of solutions as listed on [https://support.fatshark.se/hc/en-us/articles/360034654113--PC-How-to-Resolve-SIGN-IN-TIMEOUT-COULDNT-CONNECT-CONNECTION-TIMEOUT-COULDNT-RESOLVE-HOST-Errors-](https://support.fatshark.se/hc/en-us/articles/360034654113--PC-How-to-Resolve-SIGN-IN-TIMEOUT-COULDNT-CONNECT-CONNECTION-TIMEOUT-COULDNT-RESOLVE-HOST-Errors-)  
Does anyone have a solution for this so i can join frinds thx I noticed elsewhere people talking about contacting the provider. Hopefully there is an easier solution however if this is needed what will they need to know and what should i be asking them pls

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**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [June 2, 2020, 1:04pm UTC](https://forums.fatsharkgames.com/t/connection-timeout-pc-windows/39584/2 "2020-06-02T13:04:46Z")

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Please contact your ISP and explain that you are unable to establish a connection to [https://5107.playfabapi.com/](https://5107.playfabapi.com/), which is the URL to our server address. They should hopefully be able to identify the issue.

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**Author:** ![Sealixir](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@Sealixir](https://forums.fatsharkgames.com/u/Sealixir)\
**Post date:** [June 4, 2020, 3:58pm UTC](https://forums.fatsharkgames.com/t/connection-timeout-pc-windows/39584/3 "2020-06-04T15:58:53Z")

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Many thanks for that complete information! [mycfavisit](https://www.mycfavisit.us/)

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\
**Post date:** [June 11, 2020, 4:00pm UTC](https://forums.fatsharkgames.com/t/connection-timeout-pc-windows/39584/4 "2020-06-11T16:00:21Z")

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