# Client Crashes on Startup

**URL:** <https://forums.fatsharkgames.com/t/client-crashes-on-startup/93248>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [April 9, 2024, 3:45pm UTC](https://forums.fatsharkgames.com/t/client-crashes-on-startup/93248 "2024-04-09T15:45:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![dolddok4](https://avatars.discourse-cdn.com/v4/letter/d/b487fb/32.png) [@dolddok4](https://forums.fatsharkgames.com/u/dolddok4)\
**Post date:** [April 9, 2024, 3:45pm UTC](https://forums.fatsharkgames.com/t/client-crashes-on-startup/93248/1 "2024-04-09T15:45:34Z")

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### Issue Type (Required):

Crash - On Launch

### Issue Description (Required):

Hello, I recently purchased the game and have been having issues with getting the game to launch without crashing. I am able to get past the initial screen that asks me to launch either the regular game or the modded game. Next comes a black screen as if the game is going to launch and then it crashes. Below is the information that I have from the crash log:

## GUID: 38d302b9-c1d7-4cd0-96e3-f3657d61b328 Log File: Info Type:

* * *

Any information to get me up and running would be greatly appreciated!

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

Steam (PC)

### Player ID (Optional):

> **[Steam Community :: SuperBossPhil](https://steamcommunity.com/profiles/76561198053447952)**
>
> Discord - SuperBossPhil#5011 BGG - doldok4

### [PC] Upload Console Log & vermintide2\_launcher.log (Optional):

[console-2024-04-09-15.39.07-38d302b9-c1d7-4cd0-96e3-f3657d61b328.log](https://forums.fatsharkgames.com/uploads/short-url/gjZ7fbfp9B4T5NjK8Lje6Kqf7t6.log) (48.2 KB)

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<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [April 10, 2024, 10:05am UTC](https://forums.fatsharkgames.com/t/client-crashes-on-startup/93248/2 "2024-04-10T10:05:06Z")

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Hi @dolddok4

From your crash report I can see there appears to be an issue selecting which GPU/display adapter to use when launching Vermintide 2.

Please try the following -

- Perform a clean re-installation of your GPU drivers using the appropriate instructions below:

- Ensure both Steam and Vermintide 2 are set to use your dedicated GPU within the NVIDIA Control Panel by:

- **For Windows 10 users** :

Failing this, please check that your **user\_settings.config** file has your adapter setting set to “ **0** ”. To do so:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Vermintide 2
4. Open your **user\_settings.config** file
5. Find the setting named **adapter\_index**
6. Change this setting value to `adapter_index = 0`
7. Save your user\_settings.config file
8. Launch Vermintide 2 as usual

Please let me know how this goes.

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<div class="post-metadata">

**Author:** ![dolddok4](https://avatars.discourse-cdn.com/v4/letter/d/b487fb/32.png) [@dolddok4](https://forums.fatsharkgames.com/u/dolddok4)\
**Post date:** [April 10, 2024, 7:14pm UTC](https://forums.fatsharkgames.com/t/client-crashes-on-startup/93248/3 "2024-04-10T19:14:00Z")

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Changing the user\_settings.config file worked! Thank you.

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\
**Post date:** [April 17, 2024, 7:14pm UTC](https://forums.fatsharkgames.com/t/client-crashes-on-startup/93248/4 "2024-04-17T19:14:23Z")

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Closed on April 17, 2024, 7:14pm UTC

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