# Cannot claim previous days' GotWf

**URL:** <https://forums.fatsharkgames.com/t/cannot-claim-previous-days-gotwf/103270>\
**Category:** Technical Support\
**Tags:** acknowledged\
**Created:** [December 13, 2024, 7:25pm UTC](https://forums.fatsharkgames.com/t/cannot-claim-previous-days-gotwf/103270 "2024-12-13T19:25:42Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Sigmar](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/sigmar/32/3197_2.png) [@Sigmar](https://forums.fatsharkgames.com/u/Sigmar)\
**Post date:** [December 13, 2024, 7:25pm UTC](https://forums.fatsharkgames.com/t/cannot-claim-previous-days-gotwf/103270/1 "2024-12-13T19:25:42Z")

</div>

### Issue Type (Required):

Cosmetics

### Issue Description (Required):

Logged in as soon as I could, before midnight on the 12th in my region.  
Appears there’s some grace period of the days. I missed the first day so I guess that’s fair.  
But I claimed the second day’s reward and it didn’t save. I had to reclaim the past 3 days today but now I’m locked out of the 10th’s.

Is there any way to receive this?

---

<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [December 13, 2024, 8:51pm UTC](https://forums.fatsharkgames.com/t/cannot-claim-previous-days-gotwf/103270/2 "2024-12-13T20:51:03Z")

</div>

Hi @Sigmar,

Sorry to hear this.

I can request for our backend developers to take a look at this on Monday. Please can you provide me with the following:

- Your console log from a session that you try to claim the gift and it is not unlocked correctly  
[https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config](https://support.fatshark.se/hc/en-us/articles/360017633918--PC-How-to-Provide-a-Crash-Report-Console-Log-Launcher-Log-or-user-settings-config)
- Your Steam profile URL e.g. [https://steamcommunity.com/id/FatsharkLev/](https://steamcommunity.com/id/FatsharkLev/)

Thanks!

---

<div class="post-metadata">

**Author:** ![Sigmar](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/sigmar/32/3197_2.png) [@Sigmar](https://forums.fatsharkgames.com/u/Sigmar)\
**Post date:** [December 14, 2024, 3:37am UTC](https://forums.fatsharkgames.com/t/cannot-claim-previous-days-gotwf/103270/3 "2024-12-14T03:37:10Z")

</div>

[vermintide2\_launcher.log](https://forums.fatsharkgames.com/uploads/short-url/goR3SlKnteS6wDymEjyGP0FyJEs.log) (495.5 KB)

> **[Steam Community :: Would never ever use bad words](https://steamcommunity.com/profiles/76561198012474009/)**
>
> ːimperialcrossː Sigmar's Hammer ːimperialcrossː ːloadedgunː Desperado's Peacemakerːloadedgunː ːSniperBulletːːcometː Daddy's Donger ːSniperBulletːːcometː

---

<div class="post-metadata">

**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\
**Post date:** [December 18, 2024, 10:21am UTC](https://forums.fatsharkgames.com/t/cannot-claim-previous-days-gotwf/103270/4 "2024-12-18T10:21:56Z")

</div>

Hi @Sigmar, sorry for the delayed reply. Our backend developer has now been able to check your account and has unlocked the gift for you 🙂

---

<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/3/1/319a2f41b73f03a4d9360defbe43058888a33c8c.png) [@system](https://forums.fatsharkgames.com/u/system)\
**Post date:** [December 25, 2024, 10:22am UTC](https://forums.fatsharkgames.com/t/cannot-claim-previous-days-gotwf/103270/5 "2024-12-25T10:22:16Z")

</div>

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.