# Back End Error steam **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [November 1, 2018, 3:49pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601 "2018-11-01T15:49:58Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![MetzelHase](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@MetzelHase](https://forums.fatsharkgames.com/u/MetzelHase)\ **Post date:** [November 1, 2018, 3:49pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/1 "2018-11-01T15:49:58Z")
Me and my friend just bought the game but we cant start it. We get the Backend Error without any code and the only Option we have is to close the game… ---
**Author:** ![Sixvana](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/sixvana/32/17717_2.png) [@Sixvana](https://forums.fatsharkgames.com/u/Sixvana)\ **Post date:** [November 1, 2018, 4:20pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/2 "2018-11-01T16:20:21Z")
I’ve got the same exact problem, but backend error 1000, my friend cant enter in my game with my account ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 1, 2018, 4:21pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/3 "2018-11-01T16:21:14Z")
Apologies for the inconvenience - we’re looking in to it now. EDIT: Could anybody experiencing these errors please upload your console logs from today? Your console logs can be located using the instructions below, and the dates within the log names should help you identify which are required. 1. Press the Windows key + R 2. Enter %appdata% within the search input and select 'OK' 3. Navigate to AppData\Roaming\Fatshark\Vermintide 2\console\_logs ---
**Author:** ![Sixvana](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/sixvana/32/17717_2.png) [@Sixvana](https://forums.fatsharkgames.com/u/Sixvana)\ **Post date:** [November 1, 2018, 8:19pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/4 "2018-11-01T20:19:25Z")
[console-2018-11-01-20.12.51-72F11025-1AA8-4537-BAE8-A6C6.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/e/e/ee33f5181c400a0daf790d5f260018e8174999b5.log) (32.1 KB) I will upload only this one because i couldnt enter in the game yet… ---
**Author:** ![TheBay1T](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@TheBay1T](https://forums.fatsharkgames.com/u/TheBay1T)\ **Post date:** [November 2, 2018, 6:46pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/5 "2018-11-02T18:46:35Z")
Hi, Im still getting the Backend Error when trying to start the game. This started yesterday just when i was finishing a map. I tried verifying the game files and steam apparently reacquired 2 files but that didnt help. [console-2018-11-02-16.15.33-1D9A78EE-BB70-481C-849C-E305.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/4/2/421cb2b77d5dbd84b5df817934c052a26ee93fb7.log) (34.0 KB) ---
**Author:** ![Luterin](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/luterin/32/18778_2.png) [@Luterin](https://forums.fatsharkgames.com/u/Luterin)\ **Post date:** [November 3, 2018, 7:50am UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/6 "2018-11-03T07:50:36Z")
Here are 5 console logs from tonight with the issue. [console-2018-11-02-18.13.29-42A38165-E17E-4409-A4FC-9573.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/8/d/8d9553eb80c47450661b083c7ae81c6c9c762afc.log) (72.5 KB) [console-2018-11-02-18.49.08-D84EDDE7-5AA6-457C-84BD-E115.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/a/9/a90330bae509bf83079347f3afc49d7e5fb55394.log) (72.7 KB) [console-2018-11-02-18.45.36-C80AD504-AD9C-4B78-A337-D18C.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/4/d/4dc9711dd218924840c7cb073d6f64f81c9518dc.log) (72.6 KB) [console-2018-11-02-18.40.48-E0D9AC34-24F4-4863-BADF-F7EF.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/8/9/898e0279e2b7bf3fa5420b362e222cbe15dc0a40.log) (72.6 KB) [console-2018-11-02-18.17.06-3DDA287A-4FD7-4C4C-A0D5-94A8.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/4/0/40446c23e311e01b4dc77968a150ef1a1de29579.log) (273.7 KB) ---
**Author:** ![haddockz](https://avatars.discourse-cdn.com/v4/letter/h/c67d28/32.png) [@haddockz](https://forums.fatsharkgames.com/u/haddockz)\ **Post date:** [November 3, 2018, 7:50am UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/7 "2018-11-03T07:50:38Z")
Me and my friend bought the game yesterday and we’re having the same issue. Right when we finish a mission the game crashes with the msg “backend error couldnt connect to host” [console-2018-11-02-18.06.32-BD08D850-4A57-49E0-93CA-4532.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/d/3/d36c1c7db3f1d622f8902ef3b27221d246734a27.log) (841.7 KB) [console-2018-11-02-18.06.32-BD08D850-4A57-49E0-93CA-4532.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/d/3/d36c1c7db3f1d622f8902ef3b27221d246734a27.log) (841.7 KB) ---
**Author:** ![Balum](https://avatars.discourse-cdn.com/v4/letter/b/c89c15/32.png) [@Balum](https://forums.fatsharkgames.com/u/Balum)\ **Post date:** [November 3, 2018, 7:51am UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/8 "2018-11-03T07:51:01Z")
Hello i have the same problem with backend error 1000, and cant get into the game. I buyed the game for me and my sister and on her account its workings normally but on my account its always shows backend error 1000 Here is my console logs [console-2018-11-03-06.53.01-649922BB-9207-410B-A01D-3140.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/5/0/50391696445ebea2ede456b35172d015c485766b.log) (35.8 KB) ---
**Author:** ![haddockz](https://avatars.discourse-cdn.com/v4/letter/h/c67d28/32.png) [@haddockz](https://forums.fatsharkgames.com/u/haddockz)\ **Post date:** [November 3, 2018, 2:10pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/9 "2018-11-03T14:10:47Z")
I changed my DNS to public google and it worked ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 3, 2018, 7:09pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/10 "2018-11-03T19:09:48Z")
Messages sent to those still experiencing the errors. If anybody else is still having this problem, please PM me with your most recent console logs and the URL to your Steam profile. Thank you! ---
**Author:** ![Bioaxxis](https://avatars.discourse-cdn.com/v4/letter/b/5e9695/32.png) [@Bioaxxis](https://forums.fatsharkgames.com/u/Bioaxxis)\ **Post date:** [November 4, 2018, 2:35pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/11 "2018-11-04T14:35:30Z")
My Friend had the same issue over and over again everytime he starts the game he gets the backend error 1000 here are some logs [console\_logs.rar](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/6/6/66607ad899205de105c9589d45b127b39ac1fc28.rar) (26.6 KB) this is his steam id/url > **[Steam Community :: Nevurox](https://steamcommunity.com/id/nevurox/)** > > No information given. ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 5, 2018, 10:17am UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/12 "2018-11-05T10:17:38Z")
Hey Bioaxxis, we’ve resolved the problem with your buddy’s account. He should now be able to play as normal - please pop me a message if he has any problems. 🙂 ---
**Author:** ![Joolz](https://avatars.discourse-cdn.com/v4/letter/j/91b2a8/32.png) [@Joolz](https://forums.fatsharkgames.com/u/Joolz)\ **Post date:** [November 6, 2018, 8:26am UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/13 "2018-11-06T08:26:35Z")
Hello, im from Germany so maybe my English is a bit false at some point…sorry for that. I bought the Game last Wednesday (10.31.2018) together with 3 Friends. I installed the Game and now i cant start it. I get the loading screen (fat shark, Games Workshop etc.) but then only the Message Back-End-Fehler 1000 (Fehler means error in German). So please help me solve this Problem. I have already 45 minutes of “playtime” because i tried everything to fix this (guess i startet the Game about 30 Times now). Steam-URL: [https://steamcommunity.com/profiles/76561198044326509](https://steamcommunity.com/profiles/76561198044326509) thank you very much, Julius Logs: [console-2018-11-05-20.46.58-E5534DF8-658E-4810-B12F-6BD7.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/5/6/566da5f61c63797167a818d2b177b7a7129efc27.log) (35.1 KB) [console-2018-11-02-18.48.37-D94ED727-0095-4F94-A109-DA30.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/a/c/accb579e0a33ff2658a8f1f2b3533ef7d31c9e25.log) (36.2 KB) ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 6, 2018, 5:50pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/14 "2018-11-06T17:50:12Z")
Thank you for sending over the URL to your Steam profile and console logs, I’ve popped this over to our back end developer. Unfortunately there may be a delay in resolving your issue until tomorrow morning, but rest assured we will sort this out for you as soon as possible. ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 6, 2018, 9:56pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/15 "2018-11-06T21:56:00Z")
Joolz, we’ve resolved the issue with your account. Please let me know if you have any problems. ---
**Author:** ![Bioaxxis](https://avatars.discourse-cdn.com/v4/letter/b/5e9695/32.png) [@Bioaxxis](https://forums.fatsharkgames.com/u/Bioaxxis)\ **Post date:** [November 7, 2018, 5:13pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/16 "2018-11-07T17:13:01Z")
Thanks a lot! 😃 now we can play together and bash some rat asses 😃 i love it !!! great game 🙂 ---
**Author:** ![Deathshop](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@Deathshop](https://forums.fatsharkgames.com/u/Deathshop)\ **Post date:** [November 8, 2018, 8:25am UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/17 "2018-11-08T08:25:14Z")
Hello, I bought the Game last Wednesday (10.31.2018) with Joolz. I installed the Game and start it . I get the loading screen … and a “Launch Error” --\> game Crashed (in the Official Realm). When i start it again, the game crashed again. But now, i have an other error ## GUID: 0581f452-28c4-4b11-962e-d6f3a75a21f4 Log File: Info Type: ## GUID: 6def526f-ed9b-4171-a329-80014f0cfe5c Log File: Info Type: ## GUID: ffe5f6ab-60cf-417e-acd7-1d22e7c96fd3 Log File: Info Type: When i start the “Modded Realm”, i can play without any problems. Please help me to solved this problem. My is Steam-Url: [https://steamcommunity.com/profiles/76561198048019457/](https://steamcommunity.com/profiles/76561198048019457/) thank you very much, Deathshop ---
**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\ **Post date:** [November 8, 2018, 10:43am UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/18 "2018-11-08T10:43:25Z")
Hey Deathshop, I suspect your issue is related to Easy Anti-Cheat. Please try repairing Easy Anti-Cheat via the _EasyAntiCheat\_Setup_ executable located here: _C:\Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat_ ---
**Author:** ![Deathshop](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@Deathshop](https://forums.fatsharkgames.com/u/Deathshop)\ **Post date:** [November 8, 2018, 7:19pm UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/19 "2018-11-08T19:19:58Z")
Hi, sorry, i see that’s the wrong chanel --\>sorry. When i open EasyAntiCheat, i can repair it … i do it. Now i open the game again, but i can’t play in the Official Realm . ☹ I closed my Virenscanner (Gdata) in german “Antivirusprogramm” but i cant start the official realm. I uninstall the game, and downloading again, but i cant start it… Sometimes i get an error befor i get the Launch Error --\> Game Security Violation Detected (#0000000Dh)[LightingService.exe] Game Security Violation Detected (#0000000D)[LightingService.exe] I do not know anymore what I can do. ---
**Author:** ![Warthampus](https://avatars.discourse-cdn.com/v4/letter/w/b487fb/32.png) [@Warthampus](https://forums.fatsharkgames.com/u/Warthampus)\ **Post date:** [November 9, 2018, 8:53am UTC](https://forums.fatsharkgames.com/t/back-end-error-steam/28601/20 "2018-11-09T08:53:53Z")
Hello, I purchased the game this evening and played it, had issues after the first tutorial type portion of the game and couldn’t play after that. deleted the save file, redid it and had the same problem. now im just getting this backend problem. I will put up all the logs in the hope that the backend issue and this other issue can be resolved in some way. [console-2018-11-08-23.34.40-B845E7AD-E083-426D-B2DC-08D0.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/8/1/81274f68433f329d8bbb0cf7cb3d9922881fa9ff.log) (212.1 KB) [console-2018-11-09-00.03.09-127E2A15-B8FD-43AE-A3A8-49B1.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/0/c/0c012102ba0443f54231a03aec8fba26c0b8fcc0.log) (84.6 KB) [console-2018-11-09-00.12.08-27014BA0-09E3-408C-873D-DD24.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/1/3/13163b98a38be5d0c7635e4955f32ca6ae9eb343.log) (29.1 KB) [console-2018-11-09-00.30.51-BFE510BD-6837-416C-9821-DBA7.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/1/1/11d0fc752a82d6b00640918aa538ac936f00cd7d.log) (36.8 KB) [console-2018-11-09-00.57.57-7F6F41A1-8253-4CB2-87B8-06A2.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/4/d/4da7c663cbd2d4424b4e97925107a77720bc4691.log) (79.9 KB) [console-2018-11-09-00.59.29-A5163BDC-AF92-4431-BED3-710C.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/5/a/5ad6c84a8f45f319e8309802e34ebe594b544147.log) (36.2 KB) [console-2018-11-09-01.00.21-D6642B26-C999-42BA-AC5B-A777.log](https://europe1.discourse-cdn.com/flex013/uploads/fatshark/original/3X/1/c/1cf5cdb2befd9a09116f5c8b8d3b72c0532f7884.log) (36.2 KB) steam: [https://steamcommunity.com/id/warthampus/](https://steamcommunity.com/id/warthampus/) [Next page](https://forums.fatsharkgames.com/t/back-end-error-steam/28601.md?page=2)