# Arbites deluxe upgrade not working

**URL:** <https://forums.fatsharkgames.com/t/arbites-deluxe-upgrade-not-working/119302>\
**Category:** Technical Support\
**Tags:** need-more-info\
**Created:** [March 14, 2026, 12:09am UTC](https://forums.fatsharkgames.com/t/arbites-deluxe-upgrade-not-working/119302 "2026-03-14T00:09:40Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Vltix](https://avatars.discourse-cdn.com/v4/letter/v/3be4f8/32.png) [@Vltix](https://forums.fatsharkgames.com/u/Vltix)\
**Post date:** [March 14, 2026, 12:09am UTC](https://forums.fatsharkgames.com/t/arbites-deluxe-upgrade-not-working/119302/1 "2026-03-14T00:09:40Z")

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### Issue Type (Required):

Purchases & Aquilas

### Issue Description (Required):

i bought the arbites deluxe upgrade but i never received my cosmetics

### [PC] Do You Use Mods? (Optional):

No, I don’t use mods

### Reproduction Rate (Required):

Constant (100%)

### Platform (Required):

Xbox

### Player ID (Optional):

Vltix

---

<div class="post-metadata">

**Author:** ![FatsharkJulia](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharkjulia/32/11653_2.png) [@FatsharkJulia](https://forums.fatsharkgames.com/u/FatsharkJulia)\
**Post date:** [March 16, 2026, 11:42am UTC](https://forums.fatsharkgames.com/t/arbites-deluxe-upgrade-not-working/119302/2 "2026-03-16T11:42:31Z")

</div>

Sorry to hear this Vltix, could you share your Fatshark Friend Code with us so we can look in to this please?

[How to Find Your Fatshark Friend Code](https://support.fatshark.se/hc/en-us/articles/31172788756637-How-to-Find-Your-Fatshark-Friend-Code)