# 1 game = 3-6 crash **URL:** \ **Category:** Technical Support\ **Tags:** acknowledged\ **Created:** [November 18, 2022, 10:36am UTC](https://forums.fatsharkgames.com/t/1-game-3-6-crash/55837 "2022-11-18T10:36:40Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Apofis](https://avatars.discourse-cdn.com/v4/letter/a/a88e57/32.png) [@Apofis](https://forums.fatsharkgames.com/u/Apofis)\ **Post date:** [November 18, 2022, 10:36am UTC](https://forums.fatsharkgames.com/t/1-game-3-6-crash/55837/1 "2022-11-18T10:36:41Z")
We kindly ask that you complete the questions below. With this information, we can investigate your issue properly. * * * ## **Issue Description:** GUID: 07147cc8-fb57-4c2f-8274-5df3073556d1 Log File: Info Type: * * * ## GUID: aa1df3cf-4a83-4ff6-ba15-87061b2ab724 Log File: Info Type: * * * ## GUID: 2242bc53-c99b-4af5-95e2-957c1389c223 Log File: Info Type: * * * ## GUID: f6f8ca20-bc06-4d36-9b7c-6eb2766bfacd Log File: Info Type: * * * **Crash Report (If Applicable):** [Please see instructions on how to provide a crash report in the pinned Topic] **Error Displayed (If Applicable):** **Steps to Reproduce:** [Please add the steps that can help our QA department in reproducing the issue. For example:] 1. Play Chasm Logistratum as Ogryn (Skullbreaker) 2. Attempt to pick up the second Grimoire 3. Crash **Mission Name (If Applicable):** All mission **Platform:** [Steam/Microsoft Store] Steam **Player ID:** [Steam ID/Steam Profile URL/GamerTag] > **[Steam Community :: Apofis hwconnect.sk](https://steamcommunity.com/id/_Apofis/)** > > ːsteamsaltyː ːheartgːːheartgrːːheartpː CEO - www.HWCONNECT.sk Randomák ktorý si na nebesiach nesúď elo moje daj killy troje nehraj ako kus hnoja tak ako v anubise tak i v mirage kill náš každodenní daj nám dnes a odpusť nám naše lagy ako i my... **Approx. Time of Issue & Timezone:** N/A **Reproduction Rate:** Constant (100%) **Upload Supporting Evidence:** [Screenshots, recordings, links to Twitch VODs, etc.] **Upload Console Log:** 1. Press the Windows key + R 2. Enter %appdata% within the search input and select ‘OK’ 3. Navigate to AppData\Roaming\Fatshark\Darktide\console\_logs 4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names 5. Upload here **Upload user\_settings.config:** 1. Press the Windows key + R 2. Enter %appdata% within the search input and select ‘OK’ 3. Navigate to AppData\Roaming\Fatshark\Darktide 4. Locate the user\_settings.config in this directory 5. Upload here [console-2022-11-18-08.57.06-07147cc8-fb57-4c2f-8274-5df3073556d1.log](https://forums.fatsharkgames.com/uploads/short-url/sSUcaAvA8eFk32qtS0EEFblVBZp.log) (102.8 KB) [console-2022-11-18-10.02.36-aa1df3cf-4a83-4ff6-ba15-87061b2ab724.log](https://forums.fatsharkgames.com/uploads/short-url/oW8yFfuUw3PSIXTTeN36nNMaKGp.log) (102.3 KB) [console-2022-11-18-10.12.26-2242bc53-c99b-4af5-95e2-957c1389c223.log](https://forums.fatsharkgames.com/uploads/short-url/kINDtPGokf9NO4ie0Ge58wBQUBf.log) (70.9 KB) [console-2022-11-18-10.29.42-f6f8ca20-bc06-4d36-9b7c-6eb2766bfacd.log](https://forums.fatsharkgames.com/uploads/short-url/cheASVBJFuLQnRZwXrCs6m1SqVT.log) (57.2 KB) [console-2022-11-18-10.34.48-1d5fb44e-b8d3-4d95-aee7-a897ca87b2ff.log](https://forums.fatsharkgames.com/uploads/short-url/s9rBI4m34m9ne4MmlIB4FUJFHDQ.log) (32.4 KB) ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 18, 2022, 12:45pm UTC](https://forums.fatsharkgames.com/t/1-game-3-6-crash/55837/2 "2022-11-18T12:45:22Z")
Hi @Apofis, Based on the information within your logs, it appears that you are encountering GPU-related crashes. We’re working with our hardware partners to identify and solve underlying issues. However, it’s possible that these crashes may be the result of a localised driver-related issue and the like. You can find information on how to solve localised GPU crashes here: > **[\[PC\] How to Resolve GPU Crashes in Darktide](https://support.fatshark.se/hc/en-us/articles/7709667528349--PC-How-to-Resolve-GPU-Crashes-in-Darktide)** > > Please rest assured we are actively monitoring the crashes being experienced by our players in Darktide and are working hard to address as many of these issues as quickly as possible. > To help us im... Please be aware that this may reduce the rate at which you experience crashes, but may not eliminate them at this time - please remember, we are looking into it! ---
**Author:** ![Apofis](https://avatars.discourse-cdn.com/v4/letter/a/a88e57/32.png) [@Apofis](https://forums.fatsharkgames.com/u/Apofis)\ **Post date:** [November 18, 2022, 12:48pm UTC](https://forums.fatsharkgames.com/t/1-game-3-6-crash/55837/3 "2022-11-18T12:48:28Z")
Can you try running the game on DirectX 11? ---
**Author:** ![FatsharkLev](https://dub1.discourse-cdn.com/flex013/user_avatar/forums.fatsharkgames.com/fatsharklev/32/119491_2.png) [@FatsharkLev](https://forums.fatsharkgames.com/u/FatsharkLev)\ **Post date:** [November 18, 2022, 1:01pm UTC](https://forums.fatsharkgames.com/t/1-game-3-6-crash/55837/4 "2022-11-18T13:01:47Z")
Unfortunately not, Darktide has a DX 12 requirement. ---
**Author:** ![RedDevil86](https://avatars.discourse-cdn.com/v4/letter/r/8e8cbc/32.png) [@RedDevil86](https://forums.fatsharkgames.com/u/RedDevil86)\ **Post date:** [November 18, 2022, 1:12pm UTC](https://forums.fatsharkgames.com/t/1-game-3-6-crash/55837/5 "2022-11-18T13:12:01Z")
my first time itcrhas over 2-3 houers play time yesterday i cold not play for more than 10 min ## GUID: 43b84cb6-619d-4c12-837c-861790877056 Log File: Info Type: * * *